Privacy Policy
Last Updated: October 2, 2026
At Prints Help, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit or use our website.
1. Information We Collect
We may collect information that you voluntarily provide to us, including:
- Your name
- Email address
- Contact information
- Printer model or product information
- Information submitted through contact or support forms
- Any other information you choose to provide
We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device type, operating system, pages visited, and general website usage information.
2. How We Use Your Information
We may use the information we collect to:
- Respond to your questions and support requests
- Provide printer setup and troubleshooting assistance
- Provide information about printer drivers and software
- Improve our website and services
- Maintain website security
- Prevent unauthorized or fraudulent activity
- Communicate with you regarding your inquiries
3. Cookies
Our website may use cookies and similar technologies to improve your browsing experience, understand website traffic, and maintain website functionality.
Third-party services used on our website may also use cookies according to their own privacy policies.
You can disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.
4. Third-Party Services
Our website may use third-party services for purposes such as website analytics, security, hosting, forms, advertising, or other website functionality.
These third-party providers may collect or process information according to their own privacy policies. We recommend reviewing their privacy policies for more information.
5. Information Sharing
We do not sell or rent your personal information.
We may share information with trusted service providers who help us operate our website and provide services to our visitors.
We may also disclose information when required by law or when necessary to protect our rights, website, users, or others.
6. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, alteration, or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
7. Data Retention
We retain personal information only for as long as reasonably necessary to provide our services, respond to inquiries, maintain business records, comply with legal requirements, and resolve disputes.
When information is no longer needed, we may delete or anonymize it where appropriate.
8. Your Privacy Rights
Depending on applicable laws, you may have the right to request access to, correction of, or deletion of your personal information.
If you have a privacy-related request, please contact us using the contact information provided below.
9. Children’s Privacy
Our website is not specifically intended for children. We do not knowingly collect personal information from children without appropriate authorization where required by law.
If you believe that a child has provided personal information to us, please contact us so we can take appropriate action.
10. External Links
Our website may contain links to third-party websites, including printer manufacturers, software providers, and other resources.
We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing the privacy policy of any external website you visit.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, or legal requirements.
Any updates will be posted on this page with a revised “Last Updated” date.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us.
Prints Help
G-1, Manjusha Building, 57, Nehru Place
New Delhi, Delhi 110019
India
Email: admin@brotherssetup.com